Content
1 module
Instructor
Leading Edge Group
Description
This course introduces some key Lean tools and practices used in day‐to‐day management of healthcare organizations. It provides an overview of PDSA, A3, and root cause analysis as a structured improvement method in implementing change, solving problems, and continuously improving processes in the healthcare sector. Gemba and waste walking are also introduced as a method for the identification of waste. Next, 5S, mistake proofing, visual management, and standard work are presented.
Objectives
- Identify components of the PDSA cycle and the function at each stage
- Explain A3 and how it works with PDSA in a healthcare environment
- Identify the steps in the root cause analysis process
- Describe the three most common types of Lean improvement events
- Define Gemba
- Explain the three tools and techniques used to stabilize improvements
1.
Introduction to Lean Tools and Practices
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