5. Lean Healthcare Black Belt Module 4: Advanced Lean Healthcare Tools and Practices

Content
7 modules
Instructor
Leading Edge Associates

Description

Module 4 aims to refresh the concept of Lean Thinking and its associated principles and benefits in the healthcare sector.

This module will:

  • outline the differences between value-added and non-value-added / wasteful elements in healthcare processes and how Lean can be used to identify and reduce/eliminate healthcare waste.
  • explain how to gain a thorough understanding on patient perspectives in order to accurately define what is value in a healthcare process and
  • explain how Lean can be used to deliver value through optimizing process flow and capacity and improving workplace organization

 

This module is comprised of six units:

  • Unit 1: Introducing Lean
  • Unit 2: Understanding patient and staff perspectives
  • Unit 3: Understanding healthcare value streams
  • Unit 4: Optimizing process flow
  • Unit 5: Optimizing process capacity
  • Unit 6: Workplace organization

Objectives

On successful completion of this module, you will be able to:

  1. recall the origins of Lean Thinking and its principles and benefits as applied to healthcare
  2. recognize value-add and non-value-added/wasteful elements in a healthcare process
  3. collect relevant data to gain an understanding of what patients perceive as value-added in a healthcare process
  4. identify the causes and types of variation in healthcare processes
  5. recognize the differences between demand, capacity, activity and backlog in a healthcare process
  6. identify the tools used to measure and align demand and capacity in healthcare
  7. identify the Lean tools and practices used to understand and analyze healthcare value streams, optimize healthcare process flow and capacity and improve workplace organization in a healthcare organization
  8. use the relevant Lean tools and practices to optimize process flow and capacity in a healthcare organization and improve and sustain workplace order and organization in healthcare

 

    1.
    Module Overview
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    2.
    Module 4 - Unit 1: Background and Origins of Lean
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    3.
    Module 4 - Unit 2: The Importance of Understanding Patient and Staff Perspectives
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    4.
    Module 4 - Unit 3: Introducing the Value Stream
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    5.
    Module 4 - Unit 4: Theory of Constraints (TOC) for Healthcare
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    6.
    Module 4 - Unit 5: Understanding and Reducing Variation
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    7.
    Module 4 - Unit 6: 6S
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