Change Management: Key Tools and Practices Training

This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage change at people, process, service and technology levels across a department, team or organization.

Upon completion, participants will be able to:

• Identify types of resistance to change
• Identify relevant change management models and where they best apply
• Develop effective techniques to overcome resistance to change
• Develop and apply effective stakeholder engagement and communication plans.

Training Schedule

Part 1

• Tuesday, December 3, 2024, 1pm - 4:30pm (EST)

Part 2

• Wednesday, December 4, 2024, 1pm - 4:30pm (EST)

*Zoom links will be provided to registrants before the program date

Cancellations and Refunds

Notification of cancelation within 5 days of course date – No refund

All fees quoted are subject to relevant tax