Description
Value Stream Mapping (VSM) is focused on directly observing and mapping the flows of work, information, customers, and resources as they occur; summarizing them visually; and then envisioning a future state with enhanced performance.
This course introduces process and value stream mapping. It focuses on how to create process maps for a variety of municipal settings. Finally, it explains how to conduct an analysis to identify opportunities for an improved future state.
Some course materials may reference Leading Edge Group or display legacy branding, reflecting the history of the program. All North American delivery and learner support are provided by the same team that developed the program and are now operating as Leading Edge Associates.
Objectives
- Define what value stream mapping and process mapping are and identify examples of when each is used
- Identify the symbols in a process flow chart and define what each stands for
- Identify the key steps involved in creating a process map
- Conduct a high-level current state analysis
- Identify the key steps involved in creating a value stream map
- Identify the symbols in a value stream map and define what each stands for
Shopping Cart
Your cart is empty