8. Lean for Municipalities: Yellow Belt Course 8: Implementing and Sustaining Improvements

Content
1 module

Course Length
2 hours

Instructor
Leading Edge Group

Description

Lean methodology includes a set of tools, principles, and practices that help reduce waste and improve efficiency and quality. This course introduces key Lean tools and concepts used to implement and sustain improvements. It explains how root cause identification and PICK charts are used to prioritize improvement opportunities and lays out the steps involved in creating and implementing an improvement plan. The standard work, visual management, and mistake-proofing tools are introduced, along with municipal examples and illustrations.

Objectives

  • Identify and describe the key Lean concepts
  • Identify the primary improvement tools used to implement and sustain improvements
  • Use root cause identification and PICK charts to prioritize improvement opportunities
  • Identify the factors than ensure a successful implementation plan
  • Create a high-level improvement plan
  • Create standard work for a process
  • Implement visual management techniques in a process
  • Apply basic mistake proofing to a process

1.
Implementing and Sustaining Improvements
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