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Organizational transformation is a long-term goal, and only happens when an organization’s strategic capabilities are built and sustained over a long period of time. Sustaining Lean improvement requires an employee-supported Lean culture, timely communication, interlocking leadership involvement, and the capacity to wield a variety of control and monitoring tools. This course surveys the key constituents of a Lean culture, and introduces tools and systems used by leading organizations both to maintain improvements and continually reach for more. The course examines tools and practices such as leader standard work, huddles, Andon, control plans, performance audits, Lean documentation, and statistical process control (SPC). Some course materials may reference Leading Edge Group or display legacy branding, reflecting the history of the program. All North American delivery and learner support are provided by the same team that developed the program and are now operating as Leading Edge Associates.   Read more

Kaizen focuses on the principles and methods of daily continuous improvement, and builds the foundation for implementing Lean principles in the organization. Kaizen events are organized as the continuous search for opportunities for all processes to get better. Kaizen uses Lean tools and practices such as 5S, poka yoke, leveling, and Kanban to achieve these goals. This course focuses on Kaizen. It introduces key Kaizen concepts, types, and Kaizen events. The course outlines the requirements for an efficient Kaizen event and describes the benefits that a successful Kaizen event can offer to healthcare organizations. Some course materials may reference Leading Edge Group or display legacy branding, reflecting the history of the program. All North American delivery and learner support are provided by the same team that developed the program and are now operating as Leading Edge Associates. Read more

Value Stream Mapping (VSM) is arguably the most important tool in Lean. It involves a process of directly observing the flows of information, patients, and resources as they occur, summarizing them visually, and then envisioning a future state with performance addressed. This course focuses on creating and using current and future value stream maps for healthcare organizations. It expands on the basic concepts relating to VSM and discusses how they can be applied practically in a healthcare organization. The steps to create actual value stream maps are covered, along with how to perform the analysis to make improvements. Some course materials may reference Leading Edge Group or display legacy branding, reflecting the history of the program. All North American delivery and learner support are provided by the same team that developed the program and are now operating as Leading Edge Associates. Read more

                                               Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied to increase efficiency and quality of service; improve access to service; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to facilitate/lead improvement initiatives within your organization. The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization. For example, recent Green Belt projects have focused on improving: Vaccine and medication ordering Intake process for infant and child development programs Condom distribution Student flow through VPD immunization clinics Purchase, storage, assembly and delivery of harm reduction kits As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting public health organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution. Assessment: Workplace improvement project and online exam Prerequisite: Lean Sigma White and Yellow Belt certification Training Schedule November 23rd,  24th and 25th, 2026 November 30th,  December 1st and 2nd, 2026 *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Associates Trainer: Krista Galic Krista is a Lean Sigma Black Belt, registered nurse with a Masters in Public Health, an educator and a certified instructor and facilitator with over 15 years of experience leading transformational change. She has significant expertise in continuous quality improvement, quality assurance, project management, change management, risk management, client service, accountability metrics and strategic planning. As a trainer and facilitator, she guides teams through rapid cycles of testing, learning and evaluation, and draws on motivational interviewing to build confidence and readiness for change. Cancellations and Refunds: Cancellations made at least 4 weeks before the cohort start date receive a full refund, minus a $75 cancellation fee. Cancellations made after this deadline are not eligible for a refund. All fees quoted are subject to relevant tax Read more

As a participant on the Northern Health’s QI Training, you have the option to receive Lean Healthcare Green Belt certification from Leading Edge Associates In order to receive this certification, you are required to successfully complete the following. a multiple-choice examination online (pass mark 50%) and submission of a work-based improvement project (50%) Upon registration, you will receive the relevant guidelines and information from both Leading Edge Associates and your Northern Health mentor. Purchase and registration are processed via credit card payment on this portal Alternatively, if you wish to pay by invoice, please reach out to Leading Edge Associates Training Coordinator- cdneducationlead@leadingedgeassociates.com Cancellations Where a registrant decides to withdraw from certification and requests a refund, the following policy will apply: Notification of cancelation within 14 days of purchase date – 100% refund less the appropriate cancellation fees of CAD - 250$ Notification of cancelation within 30 days of purchase date – 50% refund less the appropriate cancellation fees of CAD - 250$ Notification of cancelation within 4 weeks of registration – No refund All fees quoted are subject to relevant tax Read more

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