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Participants on the program will develop an in-depth understanding of those essential Lean tools and practices that can be applied to increase efficiency and quality of service; improve access to services; increase capacity; decrease/avoid costs; improve satisfaction among staff and community and create an ongoing culture of continuous improvement. The program will provide specific examples, case studies and scenarios that demonstrate how Lean tools and practices are applied to enable improvement within municipalities. Participants will develop the capability and skills to successfully lead improvement initiatives. Assessment is based on the completion of a work based improvement project and an online exam. It is delivered online through 10 live instructor-led sessions: May 28 and 30, 2024 June 4 and 6, 2024 June 11 and 13, 2024 June 18 and 20, 2024 June 25 and 27, 2024 Time: 9:00 am to 12:00 pm EST *Zoom links will be provided to registrants before the first session of this program commences.  Read more

Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied to increase efficiency and quality of service; improve access to service; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to facilitate/lead improvement initiatives within your organization. The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization. For example, recent Green Belt projects have focused on improving: Vaccine and medication ordering Intake process for infant and child development programs Condom distribution Student flow through VPD immunization clinics Purchase, storage, assembly and delivery of harm reduction kits As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting public health organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution. Assessment: Workplace improvement project and online exam Prerequisite: Lean Sigma White and Yellow Belt certification Training Schedule May 28th 2024, 12:30-4:00pm May 29th 2024, 12:30-4:00pm May 30th 2024, 12:30-4:00pm June 4th 2024, 12:30-4:00pm June 5th 2024, 12:30-4:00pm June 6th 2024, 12:30-4:00pm *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Group Trainer: Annette Sonneveld Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many continuous quality improvement (CQI) projects such as increasing the efficiency in processing reportable disease notifications; reducing immunization field data entry errors and increasing the efficiency of student placements. Annette has also provided internal support for many public health staff as they earned their Lean White, Yellow and Green Belts through Leading Edge Group, and developed and implemented Toronto Public Health’s first quality improvement training plan. Annette was a member of the 4-year Locally Driven Collaborative Research Project for CQI in Public Health in Ontario and continues to be a member of the Provincial CQI Community of Practice for Public Health. A qualified Lean Black Belt, Annette also holds a Bachelor of Science in Nursing from the University of Windsor. Read more

Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean tools and practices that can be applied to increase efficiency and quality of service; improve access to service; increase capacity; improve satisfaction among staff and community and create an ongoing culture of continuous quality improvement. The Green Belt program will develop the capability and skills to facilitate/lead improvement initiatives within your organization. The program enables immediate application and benefit through a requirement to complete a workplace improvement project. This ‘apply-it now’ approach can generate tangible benefits for your organization. For example, recent Green Belt projects have focused on improving: Vaccine and medication ordering Intake process for infant and child development programs Condom distribution Student flow through VPD immunization clinics Purchase, storage, assembly and delivery of harm reduction kits As well as live instructor-led training, participants receive access to a subject matter expert mentor throughout the program. Our mentors have significant experience supporting public health organizations and will provide guidance on all aspects of the program – subject matter queries, project scoping and execution. Assessment: Workplace improvement project and online exam Prerequisite: Lean Sigma White and Yellow Belt certification Training Schedule May 28th 2024, 12:30-4:00pm May 29th 2024, 12:30-4:00pm May 30th 2024, 12:30-4:00pm June 4th 2024, 12:30-4:00pm June 5th 2024, 12:30-4:00pm June 6th 2024, 12:30-4:00pm *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Group Trainer: Annette Sonneveld Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many continuous quality improvement (CQI) projects such as increasing the efficiency in processing reportable disease notifications; reducing immunization field data entry errors and increasing the efficiency of student placements. Annette has also provided internal support for many public health staff as they earned their Lean White, Yellow and Green Belts through Leading Edge Group, and developed and implemented Toronto Public Health’s first quality improvement training plan. Annette was a member of the 4-year Locally Driven Collaborative Research Project for CQI in Public Health in Ontario and continues to be a member of the Provincial CQI Community of Practice for Public Health. A qualified Lean Black Belt, Annette also holds a Bachelor of Science in Nursing from the University of Windsor. Read more

  With its focus on quality improvement and doing more with less, special emphasis in each workshop will be placed on how Lean Sigma principles, tools and practices can address problems and challenges faced by public health organizations – in particular, those presented by the COVID-19 pandemic. In this introductory workshop, you will gain an understanding of Lean and quality improvement principles and methodologies, and their relevance across public and community health. In doing so, you will be able to: Training Schedule September 25th and 26th, 2024, 12:30-4:00pm EST *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Group Trainer: Annette Sonneveld Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many continuous quality improvement (CQI) projects such as increasing the efficiency in processing reportable disease notifications; reducing immunization field data entry errors and increasing the efficiency of student placements. Annette has also provided internal support for many public health staff as they earned their Lean White, Yellow and Green Belts through Leading Edge Group, and developed and implemented Toronto Public Health’s first quality improvement training plan. Annette was a member of the 4-year Locally Driven Collaborative Research Project for CQI in Public Health in Ontario and continues to be a member of the Provincial CQI Community of Practice for Public Health. A qualified Lean Black Belt, Annette also holds a Bachelor of Science in Nursing from the University of Windsor. Feedback from previous participants: “Perfect mix of interaction and great pace.” “Really enjoyed it overall and looking forward to continuing on with Yellow Belt soon.” Read more

With its focus on quality improvement and doing more with less, special emphasis in each workshop will be placed on how Lean Sigma principles, tools and practices can address problems and challenges faced by public health organizations – in particular, those presented by the COVID-19 pandemic. In this introductory workshop, you will gain an understanding of Lean and quality improvement principles and methodologies, and their relevance across public and community health. In doing so, you will be able to: Training Schedule September 25th and 26th, 2024, 12:30-4:00pm (EST) *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Group Trainer: Annette Sonneveld Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many continuous quality improvement (CQI) projects such as increasing the efficiency in processing reportable disease notifications; reducing immunization field data entry errors and increasing the efficiency of student placements. Annette has also provided internal support for many public health staff as they earned their Lean White, Yellow and Green Belts through Leading Edge Group, and developed and implemented Toronto Public Health’s first quality improvement training plan. Annette was a member of the 4-year Locally Driven Collaborative Research Project for CQI in Public Health in Ontario and continues to be a member of the Provincial CQI Community of Practice for Public Health. A qualified Lean Black Belt, Annette also holds a Bachelor of Science in Nursing from the University of Windsor. Feedback from previous participants: “Perfect mix of interaction and great pace.” “Really enjoyed it overall and looking forward to continuing on with Yellow Belt soon.” Read more

With its focus on quality improvement and doing more with less, special emphasis in each training will be placed on how Lean Sigma principles, tools and practices can address problems and challenges faced by public health organizations – in particular, those presented by the COVID-19 pandemic. This program builds on White Belt training to develop a more in depth understanding of Lean thinking and quality improvement concepts, tools and practices and their basic application in public health. Upon completion, you will be able to make small improvements in the workplace.  You are introduced to tools and techniques that include waste walking, process mapping, Kaizen and 5S. Training Schedule October 2nd and 3rd, 2024, 12:30-4:00pm EST *Zoom links will be provided to registrants before the first session of this program commences.  Leading Edge Group Trainer: Annette Sonneveld Annette Sonneveld has over 35 years experience at various public health units across Ontario including Kent Chatham, Middlesex London, North York and Toronto Public Health. She has extensive knowledge and experience managing complex assignments; leading and directing teams; implementing quality improvement and performance management projects and facilitating training. Annette provided leadership and expertise to promote a culture of quality improvement, not only at Toronto Public Health, but across the City of Toronto through her involvement on various city-wide workgroups and committees. Annette has led multidisciplinary teams, including quality improvement specialists and program evaluators. She has led or participated in many continuous quality improvement (CQI) projects such as increasing the efficiency in processing reportable disease notifications; reducing immunization field data entry errors and increasing the efficiency of student placements. Annette has also provided internal support for many public health staff as they earned their Lean White, Yellow and Green Belts through Leading Edge Group, and developed and implemented Toronto Public Health’s first quality improvement training plan. Annette was a member of the 4-year Locally Driven Collaborative Research Project for CQI in Public Health in Ontario and continues to be a member of the Provincial CQI Community of Practice for Public Health. A qualified Lean Black Belt, Annette also holds a Bachelor of Science in Nursing from the University of Windsor. Read more