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This course introduces practical change management models and techniques to ascertain and effectively manage change readiness and ensure effective ongoing stakeholder engagement and communication. The training focuses on providing insights and guidance on how best to prepare for and successfully manage change at people, process, service and technology levels across a department, team or organization. Upon completion, participants will be able to: Identify types of resistance to change Identify relevant change management models and where they best apply Develop effective techniques to overcome resistance to change Develop and apply effective stakeholder engagement and communication plans. Training Schedule Part 1 Tuesday, December 3, 2024, 1pm - 4:30pm (EST) Part 2 Wednesday, December 4, 2024, 1pm - 4:30pm (EST)   *Zoom links will be provided to registrants before the program date Cancellations and Refunds Notification of cancelation within 5 days of course date – No refund All fees quoted are subject to relevant tax Read more

The Introduction to Agile training program focuses on the history, theory and concepts behind the Agile approach. Participants on the program will gain an understanding of Agile values, principles and processes and their application in the real world, enabling them to adapt better, smarter and faster to changing market conditions and customer needs. Program Content: Module 1: Introduction to Agile Module 2: Scrum and Sprint Module 3: Agile Teams, Mindset and Culture Certification: Participants will receive a certificate from Leading Edge Group upon completing the program. Read more

Leading Edge Group have developed a revolutionary eLearning program which introduces the learner to the fundamental benefits, principles, tools and techniques of Lean Construction. This interactive eLearning course takes 1.5 hours to complete, includes ‘check your knowledge’ quizzes at the end of each module and a 10 question final assessment. Upon completion, learners are provided with a Leading Edge Group Certificate of Completion. Read more

A sustainable Lean Healthcare transformation requires a great deal of planning, analysis, preparation, and leadership. Lean leaders require key knowledge, skills, and abilities to help this happen. This course outlines and explains how best to achieve a sustainable Lean Healthcare transformation. IT explains how to develop strategic goals and objectives for Lean and for continuous improvement, and how to establish the most appropriate structure and skill sets to fully support and sustain your Lean implementation. Finally, it outlines how you can assess the level of continuous improvement maturity in your organization. Read more

Lean methodology includes a set of tools, principles, and practices that help healthcare and other organizations improve efficiency, and quality, and reduce waste. This course introduces some key Lean tools and concepts used in day-to-day management of healthcare organizations. It overviews Kaizen, POUS, and spaghetti diagrams, and the everyday use and benefits of these tools in healthcare. The course goes on to discuss perhaps the most important Lean tool – Value Stream Mapping, and how it is performed in healthcare. Next, standard work, 5S, and Visual Management are presented, along with healthcare examples and illustrations. Finally, the course offers a real-life case study involving Leading Edge Group consultants applying some of these tools at a large primary care clinic to increase its efficiency and productivity, and to meet patient needs.   Read more

Lean is a continuous improvement initiative that helps organizations improve their overall performance by identifying and reducing waste and making processes better and more efficient. Lean tools and strategies can be applied to a number of healthcare areas including hospitals, labs, pharmacies, public health, and long-term and primary care. This course introduces the costs and quality issues associated with modern day healthcare. It identifies the benefits associated with implementing Lean to address key healthcare challenges. Finally, it outlines and explains the main steps involved in implementing Lean in any healthcare setting.     Read more

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